Extractor Fan Not Working

Please ensure the isolator switch is on and there is nothing blocking the fan. If after trying the these simple steps, the issue still exists, report the issue through this system.

Mold

If you are experiencing issues with mold around your shower, bath or sinks please follow the below video to resolve. If after trying the below video, the issue still exists, report the issue through this system.

What to do if you smell gas

It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe: Get fresh air immediately; make sure you open all doors and windows to ventilate the area. Turn off the gas emergency control valve (also called gas emergency shut off...

Sockets or Lights not working

If you have have lost power to the sockets or Lights, please check your electric trip switch and reset as shown in below video. If other lights are working throughout the same floor of your property and all the trip switches seem to be in the on position, please...