NO HEATING

Please check whether the boiler is turned on. If there is no heating after the boiler has been turned on please follow the below video as the pressure within your boiler may have dropped. If after trying the below video, the issue still exists, report the issue...

NO HOT WATER

Please check whether the boiler is turned on. If there is no hot water after the boiler has been turned on and enough time has passed to heat the water then please follow the below video as the pressure within your boiler may have dropped. If after trying the below...

What to do if you smell gas

It’s crucial to act quickly in a gas emergency. These are the steps you need to take to stay safe: Get fresh air immediately; make sure you open all doors and windows to ventilate the area. Turn off the gas emergency control valve (also called gas emergency shut off...