If the leak cannot be contained and/or it is causing damage to the property (especially if it is penetrating into an electrical fitting) it is classified as an emergency and it must be reported to us through this system and by telephone as soon as possible.
In those circumstances you should turn the water off immediately using the stop-tap. If the leak is coming from the above or adjacent property, you must try to contact those occupants immediately.
Office Telephone: 01443 401114